Customer Service

To place an order, please use our online shopping cart. Visit our "Place an order" page for instructions on how to use our web site.
Alternatively, you can phone in or fax your order form with ship-to and credit card information to:

Phone/Fax: (907) 835-4931
or
e-mail it to melissa@wildernessexpressions.com

Feel free to contact me with questions regarding orders.


Jewelry

  • All jewelry made from solid Sterling, 14K or 18K Gold, including pendant chains and earring findings (posts, backs, French Hooks, and clip-ons). Pin findings for Sterling Silver pieces made from a nickel alloy for strength. Pin findings for 14K or 18K Gold pieces made from solid 14K Gold.
  • Earrings available as singles at half the price of a pair.
  • All earrings are available as Clip-Ons.
  • My work is guaranteed for 1 year against defective materials and workmanship.
  • Visa, MasterCard, Discover and American Express Cards accepted
  • All orders must be prepaid
  • All prices subject to change without notice.

Privacy Policy

We do not share any personal information with any outside companies. It is used to process your order only. We will occasionally send e-mail offers to our customers, but your e-mail address will never be given to an outside company.

Shipping

All orders are shipped from Alaska via the USPS, which is generally the cheapest option. If you would like your order shipped via other means, please contact me. Please note that we are situated in a remote area of Alaska and bad weather/Santa/reindeer traffic may occasionally delay shipments. Not to worry - we'll trudge through the sludge and get your shipment out a.s.a.p. if any of the above happens!

Returns

If you are not 100% satisfied with your product, you can return it for a full refund or credit for 30 days. Wilderness Expressions products are warranteed for a minimum of 1 year against defective materials and workmanship.

Designs and drawings in this catalog are copyrighted. There can be no reproduction of either without the express written consent of Melissa Sanford.